Frequently Asked Questions
Everything you need to know about your Fat Shack Vintage experience.
What is the typical shipping timeframe for orders?
Most orders are processed within 1-2 business days. Delivery times vary by location, typically arriving within 3-7 business days for domestic shipping.
Do your light fixtures come with bulbs included?
Unless specified in the product description, our light fixtures do not include bulbs. This allows you to choose the brightness and color temperature that best suits your space.
What is your return policy for vintage-style decor?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your products compatible with international electrical standards?
Our lighting products are designed for standard domestic voltage. For international use, we recommend consulting a licensed electrician to ensure compatibility with your local power supply.
How can I track my order status?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.